How we work & FAQs
The answers, before you have to ask.
A remodel is a considered decision, and most homeowners have the same questions before they commit. Here's how a Perfect Bath and Kitchen project runs from free consultation to finished room — and honest answers to what customers ask most.
Step by step
From free consult to finished room.
01
Free in-home design consultation
Start with a free consultation. A designer comes to you, looks at the room, listens to how you use it and what you want to change, and helps you find solutions that meet your needs and your budget — then crafts a design to transform the space into the bathroom or kitchen you have in mind.
02
A clear plan and a straightforward quote
You get a design and a straightforward, cost-effective quote — no showroom-markup games. We walk you through the product choices: cultured onyx or tile, cabinet styles and finishes, glass doors, vanity tops and fixtures, so you can see exactly what you are getting before anything is ordered.
03
Installed by our own crew, hassle-free
Once you are happy, our skilled crew takes over and handles the remodel start to finish — demolition, plumbing, tile, panels, cabinets and finishing coordinated so the job runs cleanly and fast. Reviewers routinely mention how quick and courteous the installers are, and how tidy the finished room turns out.
Common questions
Frequently asked.
Do you design and install, or just supply the products?
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Both — all under one roof. A designer plans your bathroom or kitchen, we supply the onyx, tile, cabinets and fixtures, and our own crew installs it all. You deal with one company from the first sketch to the final walkthrough instead of being passed between a designer, a supplier and separate subcontractors.
Is the design consultation really free?
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Yes. Every project starts with a free in-home design consultation. A designer comes to you, looks at the room, listens to how you use it and what your budget is, and crafts a plan and a straightforward quote — with no charge and no pressure to commit.
What does a remodel cost?
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It depends on the size of the room and what you choose — a shower refresh is very different from a full master-bath renovation. We keep it cost-effective, with straightforward pricing you can see before anything is ordered. Smaller projects can start from around $1,250; the free consultation is the quickest way to get a real number for your room.
What is cultured onyx, and why do you use it?
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Cultured onyx is a high-quality man-made material we use for shower wall panels, bases and vanity tops. It's made in the USA, backed by a lifetime guarantee, and gives you a warm, seamless surface with far fewer grout lines than tile — so it looks custom and is much easier to keep clean. You can add a seat, grab bar or niche and choose from a range of colors and patterns.
How long does a bathroom remodel take?
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It depends on the scope, but our process is built to be hassle-free and fast. Customers regularly mention how quick the crew is — one describes a two-day installation. We give you a timeline up front and coordinate demolition, plumbing, tile, panels and finishing so the job doesn't drag.
Who actually does the work?
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Our own skilled, professional crew — not a rotating cast of subcontractors. Reviewers describe the installers as courteous, friendly and fast, doing high-quality work and leaving the room tidy. The designer you meet and the crew who install are part of the same company.
Do you remodel kitchens too, or just bathrooms?
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Both. We started in bathrooms and now design and install kitchen remodels as well — cabinets, tile backsplashes, countertops and fixtures — using the same one-company, design-supply-install process. If your project is a kitchen, a bathroom, or both, we can handle it.
Which areas do you serve?
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We're based in Raleigh, NC and serve the surrounding Triangle — Cary, Apex, Morrisville, Wake Forest, Holly Springs, Fuquay-Varina, Garner, Knightdale and into Durham and Chapel Hill. If you're just outside that, ask anyway — the design consultation comes to you.
Question not answered here?
Just ask — there's no such thing as a daft remodel question, and we'd rather talk it through properly before anyone commits to anything.